The ACA process allows participants to envision a solution in some tangible, direct and immediate way. Tapping into the Organizations Knowledge and Library Resources helps us build a foundation for improvement. We learn from librarians, educators and faculty - asking - what is essential for libraries to provide in the 21st century? -- and we continue to apply our knowledge and build on these skills to provide the innovative service plans to our clients.
Since many libraries incorporate special collections into their service plans, we often explore preservation and conservation issues. We provide standards and benchmarks for libraries, museums, and research labs. This can be in the form of a physical or digital plan.